Digital Strategy Analyst

Are you looking for a position where you make a difference in our communities? At the Municipal Insurance Association of British Columbia (MIABC) we invest in the communities of British Columbia, so that they can invest in themselves. Each day, through every piece of advice shared, every outreach program offered, and every insurance policy written, our organization proudly declares that what makes each community unique is worthwhile, empowering the communities at the very heart of our province and the people who are the heart of those communities.

The MIABC is looking for an energetic, motivated, and career-minded Digital Strategy Analyst. The MIABC is a member-owned non-profit insurance reciprocal that provides liability coverage to over 168 local governments in British Columbia, and property and ancillary coverage to over half of our members. 

Responsibilities include:

• Collaborating with the Manager of Digital Strategy and Technology to implement systems and software to enhance operational efficiency as well as to implement projects aligned with MIABC's digital strategic roadmap, connecting digital initiatives to business objectives.
• Serving as a liaison between business users and technical resources, providing advanced technical support, insights, recommendations, and result measurement.
• Collaborating with other departments to develop, test, and implement system improvements aligned with MIABC's business needs.
• Developing and maintaining business application documentation, end-user training materials, and change management strategies. Assists in end-user training as needed.
• Building and maintaining reports, dashboards, and data visualizations using advanced business intelligence tools.
• Identifying and recommending improvements in data collection and management practices to ensure accuracy and integrity.
• Obtaining data from various sources, assessing accuracy, and maintaining an updated data library.
• Conducting benchmarking studies and designing methodologies for comprehensive analysis of member-to-member peer group exposures and experiences.
• Querying, transforming, and formatting data for reports and dashboards within diverse technology platforms.
• Implementing data management procedures, including data cleaning, organization, and ongoing monitoring and refinement of analytics and metrics.
• Utilizing business intelligence tools to design, test, and deploy self-service reports.
• Recommending enhancements to the design and functionality of data collection system user interfaces.

Preferred qualifications include:

• Bachelor's degree in a related field, such as Information Technology, Data Science, Business Analytics, or a similar discipline.
• Minimum of 3-5 years of experience in data management, business intelligence, and analytics.
• Advanced expertise with Microsoft Office products including Office 365
• Proficiency in business intelligence tools (e.g., Tableau, Power BI, etc.).
• Experience with HubSpot or a similar CRM platform is an asset.
• Excellent data visualization and reporting skills.
• Ability to prioritize and manage multiple projects and deadlines.
• Proven track record of working with advanced business intelligence tools for reporting and data visualization.
• Proficiency in data cleaning, transformation, and formatting.
• Previous exposure to artificial intelligence and technology integration projects.
• Strong knowledge of data collection and management best practices.
• Excellent attention to detail and accuracy.

Our commitment to you

The MIABC believes in a culture rooted in collaboration and growth.  Our team is enthusiastic, innovative, diverse, and driven to enrich the lives of our members and each other. We promise to support you and provide you with meaningful challenges and opportunities to shine. From competitive salaries, benefit packages and professional development opportunities, to work life balance with flex days and flexible working opportunities, we offer our teammates a working environment in which they feel supported, encouraged and empowered to take risks and share their perspectives openly and freely.

Our Commitment to Diversity, Equity, and Inclusion

Equity is entrenched in the MIABC’s values and guiding principles. We celebrate, empower, and support the unique differences our staff, board and members bring to our organization. We strive to be a workforce and organization that is representative of the diversity of the communities in British Columbia.

Our Perks

• Participation in a defined pension plan;
• Incidental health spending account;
• The ability to work remotely two days a week;
• Optional participation in a flex day plan allowing for 18 flex days per calendar year;
• Legislative statutory holidays off as well as Easter Monday and Boxing Day;
• A centrally located office next to transit, shopping, restaurants and the false creek seawall;
• Free parking on a first come first serve basis, with EV charging stations;
• Secure private bike storage;
• Monthly allowance for employees who choose to use their personal mobile phone for business;
• Professional development days;
• Mentorship programs; and
• Staff social activities

Status:

Permanent full-time

Pay Range:

$69,000 to $86,200