Office Services Coordinator

Are you looking for a position where you make a difference in our communities? At the Municipal Insurance Association of British Columbia (MIABC) we invest in the communities of British Columbia, so that they can invest in themselves. Each day, through every piece of advice shared, every outreach program offered, and every insurance policy written, our organization proudly declares that what makes each community unique is worthwhile, empowering the communities at the very heart of our province and the people who are the heart of those communities.

The MIABC is looking for an energetic, motivated, and career-minded Office Services Coordinator. The MIABC is a member-owned non-profit insurance reciprocal that provides liability coverage to over 168 local governments in British Columbia, and property and ancillary coverage to over half of our members. 

Responsibilities include:

• Answering and directing incoming telephone calls, general inquiry emails, faxes and greeting visitors.
• Sorting, directing, and posting incoming and outgoing mail and deliveries. Arranging courier deliveries.
• Assisting various departments with special projects by providing administrative support including research, data entry, mass mailings, document production and other tasks as needed.
• Coordinating and plans regularly scheduled staff and member events including quarterly Board meetings and Annual General Meeting.
• Assisting with planning and coordinating various ad-hoc events as needed.
• Coordinating sponsorship and speaking opportunities at various conferences.
• Ordering and maintaining an inventory of promotional items.
• Assisting with planning various internal events, activities and training sessions.
• Updating and maintaining the organization’s Intranet.
• Supporting the Leadership team with various Human Resources tasks as needed.
• Proofreading, designing and producing various publications including quarterly newsletters, the Annual Report, etc.
• Ensuring that all communication, publications, presentations, and marketing material align with organizational brand standards.
• Coordinating new member contact orientations.
• Coordinating virtual webinars and workshops.
• Participating in the MIABC’s annual Risk Management Conference.
• Helping with other Member Services activities on an as-needed basis.

Preferred qualifications include:

• 3 to 5 years administrative experience.
• Experience planning and facilitating events.
• Excellent interpersonal, oral and written communication skills.
• Superior organizational skills.
• Good problem solving and negotiation skills.
• Time management skills.  Ability to prioritize and manage multiple simultaneous projects and deadlines.
• Excellent attention to detail and accuracy.
• Expertise with Microsoft Office 365 programs (Outlook, Word, Excel and PowerPoint.)
• Experience with Adobe InDesign or other graphic design software is an asset.
• Experience with HubSpot or a similar CRM platform is an asset.

Our commitment to you

The MIABC believes in a culture rooted in collaboration and growth.  Our team is enthusiastic, innovative, diverse, and driven to enrich the lives of our members and each other. We promise to support you and provide you with meaningful challenges and opportunities to shine. From competitive salaries, benefit packages and professional development opportunities, to work life balance with flex days and flexible working opportunities, we offer our teammates a working environment in which they feel supported, encouraged and empowered to take risks and share their perspectives openly and freely.

Our Commitment to Diversity, Equity, and Inclusion

Equity is entrenched in the MIABC’s values and guiding principles. We celebrate, empower, and support the unique differences our staff, board and members bring to our organization. We strive to be a workforce and organization that is representative of the diversity of the communities in British Columbia.

Our Perks

• Participation in a defined pension plan;
• Incidental health spending account;
• Optional participation in a flex day plan allowing for 18 flex days per calendar year;
• Legislative statutory holidays off as well as Easter Monday and Boxing Day;
• A centrally located office next to transit, shopping, restaurants and the false creek seawall;
• Free parking on a first come first serve basis, with EV charging stations;
• Secure private bike storage;
• Monthly allowance for employees who choose to use their personal mobile phone for business;
• Professional development days;
• Mentorship programs; and
• Staff social activities

Status:

Permanent full-time (in-office)

Pay Range:

$54,000 to $67,500