Member Representative and Broker

Provides professional and technical service to members on their liability, property, and ancillary insurance needs. Acts as the primary interface with assigned member accounts.

Job Functions/Duties

• Gathers information, prepares, and provides quotes to members and potential members on their liability, property, and ancillary insurance needs.
• Underwrites property coverage and markets ancillary coverage.
• Answers member queries on coverage needs, limits of coverage, additions, policy wording, etc. Recommends coverage as necessary.
• Assists the Insurance Services team in the preparation of requests for proposals for MIABC members and prospective members.
• Assists in corresponding with reinsurers to obtain facultative coverage as required.
• Assists in identifying and developing new insurance products.
• Prepares binders and binds coverage for new and renewal policies.
• Reviews documentation (certificates, invoices, etc.) prepared by the Insurance Services Administrator. Prepares documentation during absences and peak periods.
• Works with Claims team to ensure progress of property claims and provides updates to members as required.

• Nurtures good working relationships with underwriters, brokers, other service providers and members.

• Provides back-up to other members of the Insurance Services team during absences.
• Promotes and represents the MIABC as a professional association by visiting members, presenting education sessions, and attending various industry events.
• Follows MIABC service standards, policies and procedures.
• Participates, as a committee member, the MIABC’s internal Enterprise Risk Management (ERM) program.
• Protects MIABC and member confidentiality.
• Cooperates and collaborates with other employees and members in a spirit of teamwork and collegiality.
• Keeps abreast of changes in the insurance industry, including new products, by attending continuing education seminars, reading insurance publications, and liaising with industry personnel.
• Other miscellaneous duties and special projects as assigned.

Position Requirements/Qualifications

• Level 2 BC Insurance License mandatory.
• 5 – 7 years of Commercial Insurance experience preferred.
• Broad knowledge of insurance for local governments preferred.
• Insurance designation (CAIB, CIP, CRM) preferred.
• MGA/underwriting experience an asset.
• Good technical insurance knowledge for interpretation and development of policy language.
• Professional interpersonal, oral, and written communication skills.
• Analytical skills with attention to detail and accuracy.
• Ability to prioritize and manage multiple projects and deadlines.
• Proficiency with Microsoft Office 365 programs (Outlook, Word, Excel, and PowerPoint).

Our Commitment to You

The MIABC believes in a culture rooted in collaboration and growth. Our team is enthusiastic, innovative, diverse, and driven to enrich the lives of our members and each other. We promise to support you and provide you with meaningful challenges and opportunities to shine. From competitive salaries, benefit packages, and professional development opportunities, to work/life balance with flex days and flexible working opportunities, we offer our teammates a work environment in which they feel supported, encouraged, and empowered to take risks and share their perspectives openly and freely.

Our Commitment to Diversity, Equity, and Inclusion

Equity is entrenched in the MIABC’s values and guiding principles. We celebrate, empower, and support the unique differences our staff, board, and members bring to our organization. We strive to be a workforce and organization that is representative of the diversity of the communities in British Columbia.