Sonali has held multiple roles in the insurance industry, beginning as a Business Analyst, where she worked on analyzing business processes, identifying opportunities for improvement, and ensuring that solutions met organizational needs. She then transitioned to a Claims Adjuster, applying her analytical skills to assess and resolve claims, ensuring fair and accurate outcomes for policyholders. Currently, as an Insurance Services Administrator, Sonali supports the Insurance Services team by managing policy documentation, coordinating with members, and ensuring the efficient administration of various insurance services.
With a strong foundation in both the analytical and operational aspects of insurance, Sonali brings a unique blend of expertise to her current role. She is committed to ensuring that the local governments receive the highest quality service and that all insurance processes are handled efficiently and effectively. Her goal is to provide support and enable seamless service delivery and contribute to the overall success of the MIABC and its members.