Insurance Services Administrator

Are you looking for a position where you make a difference in our communities? At the Municipal Insurance Association of British Columbia (MIABC) we invest in BC’s communities so that they can invest in themselves. Each day, through every piece of advice shared, every outreach program offered, and every insurance policy written, our organization proudly declares that what makes each community unique is worthwhile, empowering the communities at the very heart of our province and the people who are the heart of those communities.

The MIABC is looking for an energetic, motivated, and career-minded insurance professional to join our growing Insurance Services department. We are a member-owned non-profit insurance reciprocal that provides liability coverage to over 170 local governments in British Columbia, and property and ancillary coverage to over half of our members.

Responsibilities Include:

• Works with the Insurance Services team to prepare and submit requests for proposals and underwriting submissions for new and renewal business.
• Processes certificates of insurance.
• Prepares binders and issues policy documentation, including invoicing, for new and renewal policies.
• Maintains hard copy and electronic insurance files and renewal lists.
• Monitors and assigns incoming emails in the Customer Relationship Management (CRM) system.
• Enters member information into the Risk Management Information System (RMIS).
• Updates and maintains members’ Statement of Values (SOV).
• Assists with the administration of various services provided by the Insurance team and department as assigned.
• Participates in various committees (e.g. Enterprise Risk Management, etc.) as assigned.
• Ensures compliance with the MIABC’s policies and procedures. Follows MIABC service standards and protects MIABC member confidentiality.

Position Requirements/Qualifications:

• Level 1 Insurance License or willing to obtain within 4 months of employment. Willing to obtain Level 2.
• 1 to 3 years of commercial insurance experience preferred.
• Working towards an insurance designation (CAIB, CIP, or CRM) preferred.
• Excellent interpersonal, oral, and written communication skills with a focus on member service and member management.
• Excellent time management skills and ability to multi-task.
• Analytical, detail oriented, and organized.
• Expertise with Microsoft Office 365 programs (Outlook, Word, Excel, and PowerPoint).

Our Commitment to You:

The MIABC believes in a culture rooted in collaboration and growth.  Our team is enthusiastic, innovative, diverse, and driven to enrich the lives of our members and each other.  We promise to support you and provide you with meaningful challenges and opportunities to shine.  From competitive salaries, benefit packages and professional development opportunities, to work life balance with flex days and flexible working opportunities, we offer our teammates a working environment in which they feel supported, encouraged and empowered to take risks and share their perspectives openly and freely.

Our Commitment to Diversity, Equity, and Inclusion:

Equity is entrenched in the MIABC’s values and guiding principles. We celebrate, empower, and support the unique differences our staff, board and members bring to our organization. We strive to be a workforce and organization that is representative of the diversity of the communities in British Columbia.

Our Perks:

• Participation in a defined pension plan.
• Extended health care benefits including an incidental health spending account.
• Ability to work remotely two days per week.
• Optional participation in a flex-day plan allowing for 18 flex days per calendar year.
• Legislative statutory holidays off, plus Easter Monday and Boxing Day.
• A centrally located office next to transit, shopping, restaurants, and the False Creek seawall.
• Free parking on a first-come first-serve basis with EV charging stations.
• Secure private bike storage.
• Monthly allowance for employees who choose to use their personal mobile phone for business.
• Professional development days.
• Mentorship programs.
• Staff social activities.

Status:            Permanent full-time

Pay Range:    $55,080 to $68,850